Frequently Asked Questions

The Jewlery

All jewelry items come packaged in a gift box (recycled cardstock) and with a hang tag. Ready to give! 

I use as much authentic vintage pieces as possible in my creations. As such, some pieces *may* have tiny age spots or patina, and will be noted in the product description, so please read carefully. In my design aesthetic, subtle imperfections only adds to the vintage charm of my work.

I often get asked "Where do you find all this stuff?" If I tell you, I'd have to kill you. Kidding! (sort of). The short answer is "Anywhere and everywhere I can" - I'm constantly on the hunt in antique fairs, thrift stores, and I do a lot of traveling.

Payment

All prices are in USD.

Purchases made in countries outside of Canada are NOT taxed.

Each province in Canada will have their appropriate sales tax added.

Buyers from other countries will be responsible for any related customs or duties for their country.

Shipping

Within Canada:

BC & Alberta shipping rate: $5.00

Saskatchewan, Manitoba & Ontario: $7.00

Rest of Canada: $9.00

USA: Flat rate of $6.00

International: $12.00

All orders are mailed with insurance and tracking.

Your purchase will be shipped within 2-3 business days of purchase.

All items are shipped from Vancouver, BC on the west coast of Canada.

Packages can take from 1 to 4 weeks to deliver (usually average 2 weeks). This can be due to customs in different countries. Please remember that your package is shipped from Vancouver, BC; if you are in Eastern Canada, Eastern/Southern USA, or overseas - your package has a long way to travel and can *sometimes* take up to 4 weeks.

Refunds and Exchanges

If for some reason you are unhappy with your purchase, please contact me directly: info [!at] buenostyle.com and we can work it out. I always strive to make the customer happy, and I truly want you to be 100% satisfied with your BuenoStyle purchase. 

Additional Inquiries

If you are a boutique owner, wholesale inquiries are welcome. Let's chat!