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Frequently Asked Questions

Christmas 2016

Sorry, the deadline for shipping in time for Christmas has passed.

 

The Jewlery

All jewelry items come packaged in a gift box (recycled cardstock) and with a hang tag. Ready to give! 

I often get asked "Where do you find all this stuff?" If I tell you, I'd have to kill you. Kidding! (sort of). The short answer is "Anywhere and everywhere I can" - I'm constantly on the hunt in antique fairs, thrift stores, and I do a lot of traveling.

I use as much authentic vintage pieces as possible in my creations. As such, some pieces *may* have tiny age spots or patina, and will be noted in the product description, so please read carefully. In my design aesthetic, subtle imperfections only adds to the vintage charm of my work.

 

Payment

All prices are in CAD.

Customer's in British Columbia will have 7% PST added to their total.

No taxes will be added to orders shipped outside of British Columbia.

Buyers from other countries will be responsible for any related customs or duties for their country.

 

Local Pick Up?

Sorry, No. I've moved out of the Vancouver, BC area and all orders will now be mailed out.

 

Shipping

Within Canada:

BC & Alberta shipping rate: $6.00

Saskatchewan, Manitoba & Ontario: $7.00

Rest of Canada: $9.00

USA: Flat rate of $6.00

International: $12.00

Your purchase will be shipped within 2-3 business days of purchase.

All items are shipped from Vancouver, BC on the west coast of Canada.

Packages can take from 1 to 4 weeks to deliver (usually average 2 weeks). This can be due to customs in different countries. Please remember that your package is shipped from Vancouver, BC; if you are in Eastern Canada, Eastern/Southern USA, or overseas - your package has a long way to travel and can *sometimes* take up to 4 weeks.

 

Refunds and Exchanges

If for some reason you are unhappy with your purchase, please contact me directly: info [!at] buenostyle.com. You can return your never worn goods in perfect condition for full credit. Customer pays for return shipping.
 
On the off chance that something breaks within 2 weeks of purchase, I will happily fix it for you. Please email me with the details. I always strive to make the customer happy, and truly want you to be 100% satisfied with your BuenoStyle purchase.

Feedback (happy customers)

As of now, I don't have customer feedback built into this website, but if you'd like to read my 100% positive, fantastic customer reviews from 8 years of selling on etsy please go here.

 

Additional Inquiries

If you are a boutique owner, wholesale inquiries are welcome. Let's chat!